Cancellation terms and conditions
We understand that plans can change. Here are our terms and conditions for cancellations and refunds:
- Cancellation no later than 30 days before the start date/time of the tour:
- The full amount will be refunded, less a handling fee of DKK 75 per order (order number).
- Cancellation between 30 and 14 days before the start date/time of the tour:
- 75% of the full amount will be refunded, with a minimum of DKK 75 per order (order number).
- Cancellation between 30 and 14 days before the start date/time of the tour:
- 50% of the full amount will be refunded.
- Cancellation less than 7 days before the start date/time of the tour:
- No refund.
How to cancel
Cancellations must be made in writing via email to kontakt@aafartenskanoudlejning.dk
The email must contain:
- Name of the person who made the booking.
- Order number.
Refund
Refunds are made automatically via Nets to the payment card used for the booking.